For other organizations, primarily those in manufacturing, the outputs may include physical artifacts, however they also still include knowledge or information ‘assets’. In other words, the main outputs of these organizations are informational products such as reports and other official documents, as opposed to physical widgets. In North America, many organizations are now considered to be in the class of organizations often labelled as ‘information rich’ where many of the staff are also often labelled as ‘information workers’ or ‘ knowledge workers’. This is a simplistic but non-contentious definition of information management. Management means the organization of and control over the structure, processing and delivery of information. This sometimes involves those who have a stake in, or a right to that information.
Information management (IM) is the collection and management of information from one or more sources and the distribution of that information to one or more audiences.
We will remain with Wikipedia as the source for our definition of Information Management: However, many models and definitions of KM suggest that a solid foundation of good information management is required, so let us examine the definition of information management. This definition puts the emphasis on information management as a discipline and does not actually mention the ICT tools which enable and facilitate information management. Such insights and experiences comprise knowledge, either embodied in individuals or embedded in organization processes or practice. Knowledge Management (KM) comprises a range of practices used in an organization to identify, create, represent, distribute and enable adoption of insights and experiences. There are many definitions of Knowledge Management however for the sake of this document the definition provided by Wikipedia will suffice: This is done to keep the discussion simpler, but at the strategic level the principles are the same, whatever the peculiarities of a specific type of content. web content management, document management or even records management as discrete sub-sets of ‘Enterprise Content Management’ (ECM). It treats all varieties of content management e.g. This article examines where content management fits within a knowledge management (or managing knowledge) context. However ‘knowledge management’ means a lot of different things to different people, and indeed is often used interchangeably with Information Management. If you have to let people go, how do you ensure that vitally important knowledge does not leave with them? Either way ‘knowledge management’ becomes more important in this economic climate. For example, if your organization creates physical widgets on a production line, or if your staff are considered ‘knowledge workers’ creating products which are essentially ‘information assets’. These efforts can take different organizations in different directions. The Master Ingredients for a Great Intranet.Intranet Content Management in a Social World.Intranet information architecture: don’t reinvent the wheel.Creating a Business Case for a better website.Creating a Business Case for a better intranet.Taming the Monster: Proven Methods for Intranet Success.Writing and Editing for the Web - Workshop.
#ECM TOOLS AND PROCESSES ARE ABOUT MANAGING RECORDS AND FULL#
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